We’ve been working with the team at BOOM I.T. for over five years now, and all our staff are very happy with the support they get. From my point of view they do exactly what they say they do, and in the way they say they’ll do it. All of the BOOM I.T. team let you explain your issue, suggest a workable plan to resolve the issue, and get on with it straight away. The extra support BOOM I.T. give is like having your own dedicated IT support function in-house — whether it’s advice on hardware specification, cyber security, networking, or simplifying a complex web of hardware, software, routers and cables into a cohesive and reliable system. We have a number of external support companies working with us for different things, none of which are as friendly, approachable, or proactive as BOOM I.T.
IT Support
Yorkshire.
The way it
should be.
No Ticketing Systems. Just Answers.
Managed IT support for Yorkshire businesses — delivered by experts who specialise in supporting SMEs. Unlimited on-site and phone support with real people ready to help whenever you need them.
All the information we need
to get you started
Answer a few quick questions — we'll call you back ready to help straight away.
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One of our team will be in touch very soon — armed with everything you’ve just told us, so the conversation can get straight to the point.
No commitment. No hard sell. Just honest advice from a local team.
Tired of logging a ticket
and waiting days for a reply?
Most IT companies hide behind ticket queues and auto-responders. At BOOM I.T., when something goes wrong, you pick up the phone and talk to a real expert — someone who already knows your setup and can start fixing it immediately.
No Tickets.
No Queues.
No Waiting.
Straight through to an engineer.
Straight to help. Every time.
Or email hello@boom-it.co.uk
…the BOOM I.T. way
What if we told you there's a better way? No queues, no frustration, no delays — just straight through to someone who can actually help.
Technology misbehaves. Work slows down. Stress levels rise. Another ticket?
No queues. No frustration. No delays. Stress levels drop the moment we answer.
Straight through. Straight to an engineer. Straight to help — every single time.
Fast fixes. Clear answers. No nonsense. We know your setup and get it sorted.
Systems running. Team productive. Business moving. Stress gone. Job done.
Call us. We'll pick up. No ticket required.
Mon–Fri 9am–5pm · 03333 660 005 · Yorkshire Based, West YorkshireEverything your business needs from IT
From keeping the lights on day-to-day to building a resilient, secure infrastructure — one partner, one invoice, zero gaps.
Real engineers. Real answers. No ticket queues. Proactive monitoring and three clear packages.
Work anywhere. Securely. Simply. Setup, migrations, security and ongoing management.
Layered protection — Bitdefender, email filtering, backups and Unifi network oversight.
Smarter phone systems. Lower costs. Crystal-clear calls, simple management, anywhere.
Fast, stable connectivity you can rely on — with monitoring and support built in.
PCs, laptops, servers and networking — sourced, configured and installed by our engineers.
Reliable. Secure. Professionally managed. No confusing dashboards, no finger-pointing.
UK government-backed certification. We guide you through every step and close the gaps first.
Trusted by businesses who rely on their IT
Andy and Adam have supported all my IT requirements for over a decade, so when they launched BOOM I.T., continuing our working relationship was an easy decision. They’re not only highly skilled at what they do, but they also make you feel genuinely valued. They take the time to understand your needs and implement solutions quickly and effectively. Always available on the phone and have even gone above and beyond to help out of hours when needed. I can’t recommend them highly enough.
Managed IT support in Yorkshire — your questions answered
Who provides managed IT support in Yorkshire?
BOOM I.T. are a managed IT support company based in Pontefract, West Yorkshire. We provide IT support, cyber security, Microsoft 365, VoIP and business broadband to small and medium-sized businesses across Yorkshire. Unlike most IT companies, we operate without ticket queues — when you call, a real engineer answers immediately.
What is a managed IT support service?
A managed IT support service means outsourcing your business IT to a specialist company who proactively monitors, maintains and supports your systems for a fixed monthly fee. You get unlimited access to expert IT help without the cost of hiring an in-house IT team. BOOM I.T. offer three clear managed support packages designed for Yorkshire SMEs.
How much does IT support cost for a small business?
BOOM I.T. offer three managed IT support packages priced per user per month, covering unlimited phone and remote support, proactive monitoring and on-site visits as needed. The right package depends on your team size and the level of cover you need. Call us on 03333 660 005 for a no-obligation quote tailored to your business.
What areas does BOOM I.T. cover?
We're based in Pontefract, West Yorkshire and provide IT support across the region — including Pontefract, Wakefield, Castleford, Knottingley, Featherstone, Normanton, Leeds and the wider Yorkshire area. Remote support is available to businesses anywhere in the UK.
Why doesn't BOOM I.T. use a ticketing system?
Because when something goes wrong with your IT, you shouldn't have to log a ticket and wait. You call us, a real engineer answers — someone who already knows your setup — and we start fixing the problem immediately. It's faster, less frustrating, and the kind of personal service most larger IT companies simply can't offer.
Is your business properly protected?
Most businesses don't know what they're missing until something goes wrong. Our free Protection Check takes 10 minutes and gives you a clear picture of your cyber risk.
Let's talk about your IT
Whether you need help right now or want to explore your options — fill in the form or give us a call. A real person will respond, usually within the hour.